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More adventures in waitressing
Posted under Glamorous Waitressing by Recovering Straight GirlI work in a customer service industry and I do a good job at serving my guests the very best that I can. I’m very good at my job, I’ve done it for a long time, I’m professional, respectful, kind, and sweet. In return, I am often snapped at, given orders, disrespected and treated like crap.
Take today for instance.
I’ve been trying to be positive, (ever since I saw Oprah the other day on The Secret.)
I’m trying to put my orders out into the universe of how I want to be treated, I’m trying to put my orders out into the universe of what I want and need in my life, to not be limitless, to achieve the greatness that I can, etc. etc.
So today, I walk out into my section at my Glamorous Waitressing Job and am greeted by a man barking at me to bring him a cup of hot water to heat a baby bottle. (The baby is meanwhile teeny tiny and screaming.) I immediately walk away and get him a cup of hot water. That man was completely rude to me the ENTIRE time. I guess he couldn’t get past the fact that he had to wait for fifteen seconds for something to heat the baby’s bottle.
Who brings a screaming, hungry, teeny, tiny baby into a very nice restaurant during a lunch rush and demands that we accommodate them like we have an on-site daycare?
Guess what?
We don’t.
And all of the busy, busy business people don’t appreciate listening to a screaming baby while they are conducting their very, very important deals. (Monday, busy day, lots of important work you know.)
Then a while later I was taking two salads to a co-workers table. We serve our salads with a large roll that is placed on the side of the salad plate. Typically, we ask if the guest would like to have the roll, but apparently my co-worker forgot and this guest did not.
So do you know what he did?
He picked up the roll, (which is gooey and hot,) and held it out to me, wanting to put it into my HAND to take it away.
Okay, he doesn’t want the roll? Fine. DON’T EAT THE FUCKING THING. What the hell do I look like? I don’t want to carry a hot gooey piece of bread in my HAND back to the garbage and throw it away.
WTF?
An in final conclusion of my rant, which I realize is not positive and not good for me from an energy standpoint, I must state this:
If you are visiting our country from say somewhere far away, like Tasmania. Do take the time to learn about the dining-out tipping etiquette of the country you are visiting, like the United States. Because as much as I enjoyed listening to the very sexy accents of the very nice lesbian couple visiting from the country mentioned above, I did not enjoy the fact that I lost money by waiting on them because they only tipped me 10% of the total bill. Say what you will about tipping, the bottom line is that I have to pay out other people on my sales, whether I receive a decent tip or not. Because almost half of their bill was wine sales (they picked an expensive bottle of wine,) I had to tip out the bar 7.5% of the sales, plus another 1% to the food runner, plus another 1% to the host person. Which comes to 9.5%. When you take in to consideration the tax that I also pay on those sales, I lost money waiting on those nice lesbian ladies from Tasmania.
They were nice though.
I feel better now.
Rant over.
Back to being positive.
As a fellow Aussie to the nice lesbian couple (Tasmania might be an island, but it’s still part of Australia) I’m going to say that they probably did not realise that you have to pay out others from your tip. I certainly wouldn’t have realised – tipping is not really a big thing here and doesn’t work on a percentage. Thanks for the insight, though.
But you’re right to rant about impatient and rude people. It’s hard to stay positive and bright around those sort of attitudes – and the worst is that they are the people more likely to take offense if you aren’t positive and bright.
Cheers,
Vic
Hey, we all have to rant sometimes…it’s not being negative.
I still can’t figure out why so many people feel the need to be so rude to everyone around them. It’s sad, but true…
That was my Sunday. We were understaffed & I made a whopping 10%. It was great…..
Waitressing can be a shitty, thankless job to begin with. Never mind idiots with a sense of entitlement as huge as their ego trying to show off their squalling offspring. It just amazes me that people think it’s appropriate to take infants and children to a “very nice” and presumably not family-style restaurant.
So, did you take the roll?
-a fellow RGS-
Errr, I meant RSG!
Yeah, the tipping thing-o, we don’t do it here, this doesn’t mean of course that we can’t learn.
amazing how inconsiderate people can be when they venture into public places….that’s why it’s best for me to stay away from them…people and public places
Well I live right here in the Pacific Northwest and I didn’t realize you had to ‘tip out’ to other people in your lovely establishment! I am typically a very good tipper however I’d like to know what is a realistic tip. Some places charge an 18% gratuity on top of the bill if it’s a large group. Most info I’ve read says 15% is realistic. I’ve never been a waitress…I’d probably lose my job in a hurry…but I do love to eat out! So what, oh Glamorous Waitress (!), is an appropriate amount? I have no desire to offend anyone who has the power to spit in my food! Plus, I work hard for my money and so do all those glamorous waitpersons. We all deserve our pay and we deserve it to be correct!
I usually go 20%. Because I worked in a kitchen way back when.
I always do 20%. I don’t think I could do that job again. I would stab someone with a foek, I’m afraid.
Who brings a screaming, hungry, teeny, tiny baby into a very nice restaurant during a lunch rush and demands that we accommodate them like we have an on-site daycare?
In a word? Portlanders.
The entitlement of many of the parents in this city is a sight to behold.
I work in a place where smoking is not allowed in the dining room, but it is in the lounge. We also have a “game room” in the dining area with a whopping three video games and a pinball machine.
My favorite thing is when parents come in to the restaurant, order their food, give the kids 2 or 3 bucks for the games (which they come to me to change into quarters one at a time and $1 at a time!) and then disappear into the lounge – to smoke – for an hour or more – leaving me to babysit their kids. All the while I’m cooking, serving others and bussing tables!
I love kids. I have two of my own. But I can’t tolerate people who expect everyone else to deal with theirs when they won’t.
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I hate waiting on people from other countries, where often, the tip is included. When they venture to NYC and waddle off those horrible tour buses, you know you’re in for it…whether they are nice or not. They KNOW to tip but choose to either pretend they don’t know the tipping procedure after you explain why you included service charge or they simply ignore it. Cheers to working for free!
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